Privacy policy
Kaspar Pearl Co. Ltd. (Address: 4-11, Kotono-cho 2-chome, Chuo-ku, Kobe, Japan; Representative: Casper Kuyumjian, hereinafter referred to as "the Company") has established the following privacy policy (hereinafter referred to as "this Policy") to outline the handling of information, including personal information, that the Company collects from users (hereinafter referred to as "User Information") in the services provided by the Company (hereinafter referred to as "the Services").
Collection of User Information
The types of User Information that the Company collects, depending on the method of collection, include:
1. Information Provided by Users
Users may provide the following information to use the Services or through their interactions with the Services:
- Name, email address, phone number, address, and other contact and delivery details
- Payment information such as credit card or electronic money details
- Transaction history and content related to the Services
- Information entered or submitted through forms or other methods specified by the Company
2. Information Collected During Service Use
The Company may collect information about the user's access and usage of the Services, including:
- Referrer URLs
- IP address
- Server access logs
- Cookies and other identifiers
3. Information from Integrated Services
When users permit integration with other services, such as social networking services, the Company may collect the following information based on the user’s consent:
- The ID used by the user in the external service
- Information the user has allowed the external service to disclose to the integrated service
Purpose of Use
User Information is used for the following purposes in connection with the Services:
1. Use of Contact Information
- To ship purchased products and provide after-sales service
- To respond to user inquiries and perform identity verification
- To address violations of the terms of service
- To provide information about products, services, and campaigns via mail or email
- To communicate important notices related to the Services
2. Use of Payment Information
- For processing purchases made through the Services
3. Use of Service Usage Information
- To prevent fraudulent use of the Services
- To improve the Services through research, analysis, and enhancement
- To provide relevant information and advertisements related to the Services and other offerings
- For planning, development, and operation of new services by the Company
Cookies
1. Use of Cookies
The Company uses cookies to enhance the convenience of the Services for users. Cookies are a mechanism by which the Company’s web server stores user access information and other data in the user’s web browser. They are used to understand how the Services are utilized and to display relevant advertisements and navigation within the Services. Users can refuse cookies by configuring their browser settings, but this may limit access to certain parts or functionalities of the Services, especially those requiring authentication.
2. Third-Party Cookies
The Company may collect and use behavioral information through cookies issued by the following partners to improve the website and deliver advertisements. Details of these cookies and the information collected are managed according to the privacy policies of the respective partners. To opt out of cookie-based advertising, please visit the respective partner’s site below:
- Partner: Google Inc.
- Service Name: Google Analytics
- Policy URL: https://www.google.com/intl/ja/policies/privacy/partners/
- Opt-out URL: https://tools.google.com/dlpage/gaoptout?hl=ja
Provision to Third Parties
The Company will not provide personal information included in User Information to third parties (including those located outside Japan) without the prior consent of the user, except in the following cases:
- When outsourcing all or part of the handling of personal information within the scope necessary to achieve the purpose of use
- When personal information is provided due to business succession, such as mergers
- When providing personal information to partners or information collection module providers
- When necessary to cooperate with national or local government agencies, and obtaining user consent would interfere with the execution of their duties
- Other cases permitted under the Personal Information Protection Law or other applicable laws
Joint Use
The Company will jointly use the following personal information:
- Items of Personal Information: User Information as described in the section "Collection of User Information"
- Scope of Joint Users: Shopify Inc.
- Purpose of Joint Use: The Company operates its online store using Shopify. For details on Shopify's use of personal information, please refer to https://www.shopify.com/legal/privacy.
Disclosure of Personal Information
When a user requests the disclosure of their personal information under the Personal Information Protection Law, the Company will promptly disclose the information after confirming the request is made by the user themselves. If the personal information does not exist, the Company will notify the user accordingly. However, this does not apply if the Company is not obligated to disclose the information under applicable laws.
Correction and Suspension of Use of Personal Information
- If a user requests the correction, addition, or deletion ("Correction") of their personal information because it is inaccurate, the Company will promptly investigate and make the necessary corrections based on the results. The user will be notified of the Correction.
- If a user requests the suspension or deletion of their personal information ("Suspension of Use") due to reasons such as the information being handled beyond the scope of the published purpose of use or obtained through fraudulent means, the Company will promptly investigate and take necessary actions. The user will be notified of the Suspension of Use.
- The provisions above do not apply if the Company is not obligated to make the Correction or Suspension of Use under applicable laws.
Management of Personal Information
- The Company will take safety measures to prevent unauthorized access, loss, alteration, leakage, etc., of personal information.
- The Company will comply with laws, government policies, and other norms regarding the handling of personal information.
- The Company will establish and implement internal regulations regarding the protection of personal information and will continuously improve them.
Contact Information
For opinions, questions, complaints, and other inquiries regarding the handling of User Information, please contact:
Contact Information: info@pearlish.co.jp
Changes to the Privacy Policy
The Company may change or revise this Policy as necessary to comply with changes in laws or for business needs. Any changes will be posted on this website.
[Effective Date: January 19, 2021]