Legal Notice

Legal Notice

Legal Notice

Business Name: Kasper Pearl Co., Ltd.

Managing Director: Miho Koyumujan

Address: 2-4-11 Kotonoocho, Chuo-ku, Kobe, Hyogo 651-0094, Japan

Phone Number: 078-241-6835 (Business Hours: 10:00 AM to 5:00 PM, Closed on Saturdays, Sundays, and Holidays)

Email Address:

Additional Information

Product Selling Price: Prices are displayed on each product's purchase page.

Additional Costs: Customers are responsible for internet connection fees and other telecommunication costs. Domestic shipping fees and cash-on-delivery handling fees are covered by our company.

Payment Methods:

  • Credit Card Payment (VISA / MASTER / JCB / AMEX / SHOP Pay / APPLE Pay / Google Pay)
  • Convenience Store Payment (LAWSON / Family Mart / MINI STOP / Daily Yamazaki)
  • Cash-on-Delivery Payment (Yamato Transport)

* Convenience store payment is not available for orders exceeding 300,000 yen.

Payment Timing:

  • Credit Card: Payment timing varies based on your credit card's billing cycle and contract terms. Please contact your credit card company for details.
  • Convenience Store Payment: Please make the payment within 3 days of placing your order.
  • Cash-on-Delivery: Pay the product price in cash upon delivery. Credit card payments are not accepted. Cash-on-delivery is not available if the order and recipient names differ.

Return & Exchange Information

Product Delivery:

  • Credit Card: We will ship within 5 business days after confirming credit card approval.
  • Convenience Store Payment: We will ship within 5 business days after confirming payment.
  • Cash-on-Delivery: We will ship within 5 business days after order confirmation.

* Reserved and ordered products may require additional processing time. Please check the product page for specific delivery dates. Different delivery times may apply to products with separate delivery schedules.

Return and Exchange Agreement: Product returns or exchanges are only accepted if you contact us within 3 days of receiving the product. Please refer to our website's "Return Policy" for detailed information. After contacting us through, we will guide you through the necessary procedures.

* Customized products (including size changes), used products, products with signs of alteration, and other products that we deem ineligible are not eligible for return or exchange. Shipping costs for returns or exchanges are the responsibility of the customer unless the delivered product differs from the order, in which case we will cover the costs.

* We do not provide compensation for loss or damage during shipping or after delivery. Please understand this limitation.

Defective Product Agreement: While we take great care in product management, if you receive a defective product, please contact us within 3 days of product delivery. Failure to contact us within the specified timeframe may result in us being unable to assist you. After receiving your notification, we will verify the product's condition, and if it is deemed defective, we will arrange for a return or exchange.

* In cases where the delivered product is determined to be defective, we will cover the shipping costs for return or exchange.